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// FAQ

Where do I enter my discount code?

After clicking checkout in the cart, you will be brought to a page asking you to login or continue as a guest. If you have an account on our website, please log in. If you do not have an account, please continue as a guest. This will direct you to paypal to enter your payment information. After entering your payment information, click continue. Your card will not be charged at this time. You will be brought back to our shop to enter your discount code and to complete the checkout process. 

 

 

How do I create an account?

To create an account, please complete a purchase using the "checkout as guest" first. On your order confirmation page, you will see a "yes, create my account" button. Clicking this will prompt you to choose a password and your account will be activated. Once your account is created, you will have access to all of your order information and the download links for each of those orders. You can access your account at any time by clicking sign-in at the top of the shop. Next time you checkout, you can use the Account Checkout option!

 


Are your templates compatible with Photoshop Elements?

All of the templates sold in The Modern Collective Shop are designed to be compatible with Photoshop CS and newer. Although some templates may work in Photoshop Elements, we cannot guarentee that all will.

 

 

How do I download my order?

You have a few options to access your downloads. The first opportunity to download your order will be at the bottom of your order confirmation page. Our system also sends an email to the email address you entered during checkout. If you've created an account on our website, you can also access your downloads in your account by clicking on your order number on your account page. The download links will be available under each product listing on your order summary. 

 

 

More Coming Soon.

Check back in a bit!

 

 

Have a Quesiton not answered here?

Contact us at info@themoderncollective.com or by using this website’s contact form.

 

 

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